Refund policy

 

We do make mistakes from time to time!

If you have received your BornGood product in a damaged condition, please do email us at support@borngood.in as soon as possible and we will send you a replacement. If possible, please send us photos of the product in a damaged condition so we can work to improve ourselves.

If we have accidentally sent you the wrong product, do let us know so we can make amends and send you the correct one. Again, we're at support@borngood.in.

Owing to the consumable nature of detergents, unless you received the product in a damaged condition or we sent you the wrong product, we will not be able to process a return and refund.

If your refund request is approved, the refund will be processed within 8–10 working days from the date of approval. The refunded amount will be credited to your original payment method, subject to your bank or payment provider's processing timelines.

If for any reason you are not satisfied with the product or have had any issues with the product, please contact us at +91 75399 87773 or support@borngood.in.